Black Faux Leather Crossbody Bag with Adjustable Strap

Order Handling & Transit Times

• Handling Time: 1 to 3 working days (Monday to Friday)
• Transit Time: 7 to 15 working days (Monday to Friday)
• Order Cut-Off Time: 4:00 PM (GMT)

Estimated Delivery Timeframe
From order placement to delivery: 8 to 18 working days, depending on location within the UK.

Delivery Services
We partner with trusted couriers such as Royal Mail, DHL, Evri, and Yodel to ensure safe and timely deliveries.

Shipping Charges

• Flat Rate Shipping: £5.50 GBP on all standard UK orders.

ABK TRADERS Returns Policy (UK Only)

At ABK TRADERS, your satisfaction is our priority. If you're not completely happy with your purchase, you may return eligible items under the following policy.

Returns Summary(UK Only)

• Returns accepted within 30 days of delivery
• Customer is responsible for return postage
• No exchanges—please reorder
• No restocking fees
• No returns on final sale or customised items (unless faulty)

Do We Accept Returns?(UK Only)

Yes, we accept returns for both faulty and non-faulty items, provided the following conditions are met.

Item Conditions(UK Only)

• Must be new, unused, and in original packaging
• All tags, accessories, and manuals must be included
• We do not accept returns for items marked as final sale or custom/personalised items, unless they are defective

Return Period(UK Only)

• Returns must be initiated within 30 days of the delivery date

How to Initiate a Return(UK Only)

1. Contact Us
   Email support@abktraders.store with your order number and reason for return
   OR
   Use the Live Chat feature on our website
2. Return Authorisation
   We will issue a Return Authorisation Number and provide shipping instructions
3. Send the Item
   Ship the item as directed. Unless the item is faulty or we made an error, return postage is your responsibility

Do We Accept Exchanges?(UK Only)

No. If you would like a different item, please return the original and place a new order.

Refunds

• Full refund for the item will be issued (excluding original shipping charges)
• Refunds will be processed to your original payment method within 10 business days after we receive and inspect the return

Damaged or Defective Items

If your item arrives damaged or faulty, contact us immediately. We will arrange for a replacement or full refund, including any shipping costs.

Order Cancellations

• Orders cancelled before dispatch will be refunded in full
• Refunds for cancellations are processed within 7–10 business days

Refund Delays

If you haven’t received your refund within 15 business days of approval, please contact us at support@abktraders.store

At ABK Traders, we prioritise the highest standards of security to protect our customers' payment information. We comply strictly with the Payment Card Industry Data Security Standard (PCI DSS) to ensure all payment data is processed, stored, and transmitted securely.

Secure Transactions

All transactions on our website are conducted through secure, encrypted channels, ensuring the confidentiality and integrity of your payment information.

PCI Compliance

ABK Traders adheres to PCI DSS, a globally recognised set of security standards designed to protect cardholder data. Our systems are regularly reviewed and assessed to maintain full PCI compliance.

Data Encryption

We use industry-standard encryption technology to safeguard your payment data during transmission. This helps prevent unauthorised access and ensures your financial and personal information remains protected.

Tokenisation

To further enhance security, ABK Traders uses tokenisation, which replaces sensitive card data with a unique, non-sensitive identifier (token). This means your actual payment details are never stored on our servers.

Payment Terms & Conditions

Accepted Payment Methods

We currently accept the following methods of payment:

• Visa
  
• Mastercard
  
• American Express
  
• Discover
  
• Diners Club
  
• JCB
• Union Pay
• Shop Pay
• Google Pay
• Mastero

(Additional payment methods may be introduced in the future.)

Order Confirmation

Once your purchase is complete, you will receive an email confirmation with the full details of your order. This serves as proof of a successful transaction.

Payment Authorisation

Payments are authorised at the time of order placement. Orders will be processed and dispatched only after successful payment authorisation.

Failed Transactions

In the event of a failed transaction, please double-check your payment details for accuracy. If issues persist, contact our customer support team for immediate assistance.

Currency

All prices displayed on the ABK Traders website are in British Pounds Sterling (£).

Refund Policy

Please refer to our Refund Policy for full details on refund eligibility and the process for requesting a refund.

Payment Disputes

If you have concerns or disputes regarding a payment, please contact our customer support team promptly. We are committed to resolving payment issues efficiently and fairly.

Policy Updates

ABK Traders reserves the right to modify this Payment Policy at any time. Any updates will take immediate effect once published on our website. By placing an order, you agree to the terms outlined in this Payment Policy.

Trade name: ABK TRADERS

Our Support: 24/7

Business Hours: 9:00 AM to 4:00 PM

Business Contact: +4407884222133

Business Mail: support@abktraders.store

Business Address: 34 Union Street, Birmingham, West Midlands, England, B2 4SR, United Kingdom