FAQ
Welcome to the FAQ section of ABK TRADERS. Here, you’ll find answers to commonly asked questions to help you enjoy a smooth and informed shopping experience.
GENERAL QUESTIONS
Q: What is ABK TRADERS?
A: ABK TRADERS is an online store offering a wide variety of premium handbags and accessories. Our collection includes everything from stylish clutches to practical totes—each piece curated to elevate your fashion with a unique and whimsical touch.
Q: How can I contact ABK TRADERS customer support?
A: You can reach our customer support team by visiting the "Contact Us" section on our website or by emailing us at support@abktraders.store. We’re always here to assist you.
ORDERING AND SHIPPING
Q: How do I place an order with ABK TRADERS?
A: Simply browse our website, choose the items you love, and proceed to checkout. Follow the instructions provided to complete your purchase with ease.
Q: When will my order be shipped?
A:
- Handling time: 1–3 business days (Monday to Friday)
- Transit time: 7–15 business days (Monday to Friday)
- Order cut-off time: 4:00 PM (GMT-05:00) Eastern Standard Time
Q: What are your shipping costs?
A: Flat Rate Shipping: £5.50 GBP on all standard UK orders.
Q: Can I track my order?
A: Absolutely! Just head to the "Track Your Order" page on our website. There, you can view the tracking details for your order.
RETURNS AND EXCHANGES
Q: What is ABK TRADERS' return policy?
A: We offer a 30-day hassle-free return policy. If you're not completely satisfied with your order, you can return it within 30 days of receipt. For more details, visit our Refund Policy page.
Q: How do I start a return or exchange?
A: Please contact our support team via the "Contact Us" page or send us an email at support@abktraders.store to begin the return or exchange process.
Trade name: ABK TRADERS
Our Support: 24/7
Business Hours: 9:00 AM to 4:00 PM
Business Contact: +4407884222133
Business Mail: support@abktraders.store
Business Address: 34 Union Street, Birmingham, West Midlands, England, B2 4SR, United Kingdom